CCM Management
Coordinate the work around your clinical program.
SBS supports the operational side of Chronic Care Management (CCM). Administrative coordination, activity-record organization, documentation handoffs, and billing-readiness review work around the care provided by your clinical team.
- Program task and follow-up coordination
- Activity records and documentation handoffs
- Billing-readiness review and reporting support
Support the program around clinician-led care
Agree on how administrative follow-up is assigned, where activity records are maintained, and when an item needs clinician review. A clear program workflow keeps missing information visible and connects tasks to the person responsible for the next step.
Clinical assessment, care planning, treatment decisions, and patient-specific care remain with the practice’s appropriately qualified clinical team. Administrative activity is not automatically a billable clinical service. The practice reviews applicable payer requirements and documentation before making billing decisions.
How the work connects
A practical process, with clear responsibilities.
Define the roles
Separate clinical responsibilities from administrative and billing-support tasks.
Coordinate the work
Track outstanding tasks, documentation handoffs, and items needing clinician review.
Review readiness
Bring unresolved records and billing questions to the practice before a billing decision.
Your first conversation
Start with the issue you want to solve.
Discuss your existing CCM program or planning goals. Identify clinical ownership, the administrative work needing support, and the recordkeeping and escalation process you use.
Based in Jacksonville, SBS can discuss your Florida practice’s needs and the working arrangements that fit the service. Use the first inquiry for business information only; agree on a suitable secure channel before sharing patient or claim records.
Useful topics to bring
- Program goals and clinical leadership
- Administrative responsibilities and recordkeeping
- Approved tools and billing-review contacts
A clearer next step
Let's talk about your billing.
Tell us where your practice needs support. We will start with your workflow and priorities.